Getaway Cabins Policies

Our policies are designed to ensure every guest has a safe and enjoyable stay in Hocking Hills.

The person reserving the cabin must be 21+ years
No third-party reservations allowed; the reserving guest must be one of the occupants.

Check-in: 4:00 PM. Directions & electronic keypad codes sent 2 days prior.
Early check-in / late check-out: Available depending on approval and availability, for a fee.
Check-out: 11:00 AM. Make sure you didn’t leave any personal items, wash your dishes, and put trash in designated cans. Then lock the cabin with the keypad.

Full payment required at booking.
Accepts Visa, Mastercard, Discover, American Express.
Taxes: 7.25% Hocking County sales tax + 6% lodging tax.
A 3% credit card processing fee also applies.
Reservation verification & pre-registration required:
- Stay within 4 months: complete pre-registration within 24 hours of booking.
- Stay more than 4 months away: you will be contacted by email or phone when it’s time to pre-register.

Reservations canceled more than two weeks before arrival: 90% refund.
Reservations canceled between three days and two weeks before arrival: 50% refund.
Reservations canceled less than 72 hours before arrival: no refund.
This policy applies to ANY REASON, including but not limited to a death in the family, illness, or hospitalization.
Travelers insurance recommended.

Guests responsible for damages or excessive cleaning.
Report issues at check-in to avoid charges.
If a guest moves furniture it must be returned to the same place
Appliances, hot tubs, fireplaces may occasionally malfunction—no rental concessions for downtime.

Roads may be steep, curvy, or gravel. Four-wheel drive is recommended in winter.
No refunds for difficulties accessing the cabin due to road conditions or weather.

Guests are staying in the woods, and may encounter the occasional wasp, spider, wood roach, or mouse.
Each cabin is treated regularly for insects, and traps are utilized for mice.
If guests experience an issue with insects or mice, please contact the main office immediately during business hours or the after-hours number outside of business hours
No compensation will be provided for seeing a bug or mouse if the issue was not reported and given the opportunity to correct.

Being in a rural wooded area, electricity and other services may go out unexpectedly due to storms or natural events.
We make every effort to alert affected guests and provide estimated restoration times.
No refunds will be provided for outages or disruptions caused by acts of nature, including but not limited to storms, lightning, snow, or other unforeseen natural events.

No hunting, weapons (including paintball/air guns), firecrackers, or ATVs at cabin properties.

No smoking or vaping inside cabins.
Smoking allowed outside/decks; ashtrays provided.
$200 fee for cigarette or marijuana odor inside, even if not smoked in the cabin.
Marijuana stored inside must be sealed to prevent odor.

Pets allowed only in designated cabins, with prior approval.
Maximum 3 pets per cabin. $15 per pet per night.
Pets must be leashed outside and crated if left unattended.
Guests responsible for bringing sheets/coverings for couches or beds used by pets.
$50 fee for excessive dog hair; unauthorized pets: $100 fee.

Guests asked to leave due to disruptive behavior or policy violations are not refunded.