Getaway Cabins Policies

Our policies are designed to ensure every guest has a safe and enjoyable stay in Hocking Hills.

• The person reserving the cabin must be 21+ years

• No third-party reservations allowed; the reserving guest must be one of the occupants.

• Check-in: 4:00 PM. Directions & electronic keypad codes sent 2 days prior.

• Early check-in / late check-out: Available depending on approval and availability, for a fee.
  

• Check-out: 11:00 AM. Make sure you didn’t leave any personal items, wash your dishes, and put trash in designated cans. Then lock the cabin with the keypad.

• Full payment required at booking.

• Accepts Visa, Mastercard, Discover, American Express.

• Taxes: 7.25% Hocking County sales tax + 6% lodging tax.

• A 3% credit card processing fee also applies.

• Reservation verification & pre-registration required:
  

  • Stay within 4 months: complete pre-registration within 24 hours of booking.

  • Stay more than 4 months away: you will be contacted by email or phone when it’s time to pre-register.

• Reservations canceled more than two weeks before arrival: 90% refund.
  

• Reservations canceled between three days and two weeks before arrival: 50% refund.
  

• Reservations canceled less than 72 hours before arrival: no refund.
  

• This policy applies to ANY REASON, including but not limited to a death in the family, illness, or hospitalization.
  

• Travelers insurance recommended.
  
  

• Weekends: Friday + Saturday nights.
  

• Weekdays: Sunday–Thursday single-night stays allowed.
  

• Holiday weekends: usually 3-night minimum.

• Guests responsible for damages or excessive cleaning.
  

• Report issues at check-in to avoid charges.

• If a guest moves furniture it must be returned to the same place
  

• Appliances, hot tubs, fireplaces may occasionally malfunction—no rental concessions for downtime.

• Roads may be steep, curvy, or gravel. Four-wheel drive is recommended in winter.
  

• No refunds for difficulties accessing the cabin due to road conditions or weather.

• Guests are staying in the woods, and may encounter the occasional wasp, spider, wood roach, or mouse.
  

• Each cabin is treated regularly for insects, and traps are utilized for mice.
  

• If guests experience an issue with insects or mice, please contact the main office immediately during business hours or the after-hours number outside of business hours
  

• No compensation will be provided for seeing a bug or mouse if the issue was not reported and given the opportunity to correct.

• Being in a rural wooded area, electricity and other services may go out unexpectedly due to storms or natural events.
  

• We make every effort to alert affected guests and provide estimated restoration times.

• No refunds will be provided for outages or disruptions caused by acts of nature, including but not limited to storms, lightning, snow, or other unforeseen natural events.

• No hunting, weapons (including paintball/air guns), firecrackers, or ATVs at cabin properties.

• Charged at weekend rates; generally 3-night minimum. Call for exact dates.

• Maximum occupancy must be observed.
  

• No extra visitors; violation may result in removal without refund.

• No smoking or vaping inside cabins.
  

• Smoking allowed outside/decks; ashtrays provided.
  

• $200 fee for cigarette or marijuana odor inside, even if not smoked in the cabin.
  

• Marijuana stored inside must be sealed to prevent odor.

• Pets allowed only in designated cabins, with prior approval.

• Maximum 3 pets per cabin. $15 per pet per night.
  

• Pets must be leashed outside and crated if left unattended.

• Guests responsible for bringing sheets/coverings for couches or beds used by pets.

• $50 fee for excessive dog hair; unauthorized pets: $100 fee.

• Guests asked to leave due to disruptive behavior or policy violations are not refunded.